Terms and Conditions
Bookings
A booking is not confirmed until a completed booking form and full fee has been received by Dogtaggs and a written receipt from Dogtaggs has been returned to the applicant. Where a payment by instalments is offered, the final balance will be due four weeks prior to the workshop start date.
Cancellation
Cancellations will be accepted 56 days prior to the workshop start date. Written notice to and response from DogTaggs is required by email to hello@dogtaggs.co.uk to initiate the cancellation and refund procedure. Cancellations received less than 56 days before of the workshop start date, will not be eligible for a refund unless the place can be re-sold or transferred. A request by the relinquishing participant to transfer to a colleague should be made in writing to Dogtaggs. Dogtaggs will make every effort to re-sell the place where a transfer is not possible. An admin fee of £15 will be payable for transfer or refund.
Instalment Plans
Where a course offers an instalment plan, payments are only accepted via PayPal. Should the delegate cancel the PayPal payment agreement without contacting Dogtaggs as detailed in paragraph 2 above, within the 56 day cancellation period, Dogtaggs reserve the right to retain any payments made to date. Cancelling the PayPal payment agreement DOES NOT constitute cancellation of the course or entitle the payee to a reduction in the course fees. An invoice for the outstanding amount will be sent in these circumstances for immediate settlement in full.
Refunds
When a cancellation request is received prior to eight weeks before the workshop start date a full refund will be paid minus £15 administration expenses. The refund will be made via the same means with which the original payment was made. Where a refund follows the re-selling or transfer of a place money will be returned after funds are received from the new participant and via the same means with which the original payment was made. The refund will be made minus £15 administration expenses.
Photography and Video/Audio Recording
Video, audio or photographic records may not be taken at Dogtaggs events. Express permission to take photographs can be sought and may be given on a workshop by workshop basis. Without prior permission no video, audio or photographic recording of the event is permitted. Where permission is given to take photographs, photographs may be taken of the participants dog only. Where permission is given to make video recording, video recording may be taken of the participants dog only. NO audio recording is permitted this includes video. Video must be muted. Dogtaggs reserves the right to make photographic, video or audio recordings during events, such recordings to be used either for promotion or educational purposes. Where photographs or video are shared on social media credit for the event should be given to Dogtaggs.
Non-registered animals
Females in season
Sickness, injury or contact with contagious disease
Attendance at events
Only the person named on the booking form may attend an event. No spectators are permitted, and no exceptions can be made. If a change of handler is necessary, this should be advised to Dogtaggs by email prior to the event start date.
Persons attending Dogtaggs events are expected to behave responsibly and in a manner that ensures their own safety and that of others. It is the responsibility of those attending events to ensure that they are equipped with appropriate and safe outdoor clothing where required. All persons attending Dogtaggs events must comply with all safety instructions issued at any venue.
Third Party Websites and Publicity
Courses and workshops are presented for personal consumption by attendees only. No affiliation is implied and unless expressly indicated, no coaching or teaching skills are included. It is prohibited to claim otherwise or to add the names Pat Tagg or Dogtaggs to third party websites or advertising.
Health
Disclaimer
The event
The Organisers retain the right to cancel or postpone the event at short notice. Should a workshop be cancelled at short notice all available means will be utilised to contact participants in particular notice will be posted on Facebook Dogtaggs will not accept liability for reimbursement of consequential losses incurred by participants including travel or accommodation costs.
Weather, Welfare and Workshop Delivery
Dogtaggs workshops are conducted outdoors using live livestock and working dogs. The welfare of dogs, livestock and participants is paramount and takes precedence over the planned format of any event.
Changes to Workshop Format
Dogtaggs reserves the right to cancel, postpone, reschedule or vary the format or content of any workshop where, in the Organiser’s reasonable opinion, circumstances make this necessary. Such circumstances include, but are not limited to:
- adverse or extreme weather conditions;
- high temperatures or other conditions that make work with dogs unsafe;
- animal welfare considerations;
- livestock management or biosecurity requirements;
- safety concerns affecting participants, dogs or livestock;
- events beyond the reasonable control of the Organiser.
Where practical work with dogs cannot safely take place, Dogtaggs may substitute an alternative educational programme. This may include theory, handler skills, sheep observation, practical exercises without dogs, demonstrations, video analysis or other learning activities that meet the educational objectives of the workshop.
Workshop Fees
Where a workshop is postponed or its format is varied in accordance with these Terms, the original booking and workshop fee shall remain valid.
Where a practical workshop is divided into separate educational and practical components due to welfare or safety considerations, attendance at the educational component forms part of the original workshop booking. The practical component will be provided on a later date when suitable conditions permit.
Where Dogtaggs substitutes an alternative educational programme in place of the practical workshop, that programme shall constitute delivery of the workshop unless otherwise stated at the time of notification.
Workshop fees are not refundable solely because the workshop has been postponed or its format varied in accordance with these Terms.
Rescheduled Workshops
Where a workshop is postponed, participants will be offered a replacement date or dates as soon as reasonably practicable.
If a participant is unable to attend the replacement date offered, Dogtaggs will make reasonable efforts to offer a place on a future equivalent workshop, subject to availability.
Notification
Where workshops are cancelled, postponed or varied, Dogtaggs will use reasonable endeavours to notify participants as soon as practicable using the contact details provided at booking and, where appropriate, through Dogtaggs’ usual communication channels.
Consequential Losses
Dogtaggs accepts no liability for consequential losses arising from cancellation, postponement or variation of a workshop, including (but not limited to) travel expenses, accommodation costs, loss of earnings or other incidental costs incurred by participants.
Acceptance
By making a booking, participants acknowledge that Dogtaggs is an outdoor, animal-based training provider and that workshops may require alteration or rescheduling where necessary to protect the welfare of dogs, livestock and participants.